EV charging repair requires a software operation after hardware installation

Ask what operation is required and how completion will be verified. A fitted part and a completed repair are different milestones. The repairer should establish compatibility and procedure requirements for the exact vehicle.

What to tell us

  • Replacement identity.
  • Required setup.
  • Verification plan.

Before arranging work

Charging problems can involve the vehicle, cable, equipment or installation. Define which part has actually been assessed. Use qualified vehicle and electrical specialists for their respective work; do not probe charging contacts or modify protective equipment.

Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.

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