Clarify whether the complaint has been assessed on the vehicle side, installation side or both. A vehicle workshop cannot establish the condition of a home electrical installation from an automotive scan alone. Agree the responsibilities before comparing prices.
What to tell us
- Vehicle findings.
- Installer findings.
- Excluded work.
Before arranging work
Charging problems can involve the vehicle, cable, equipment or installation. Define which part has actually been assessed. Use qualified vehicle and electrical specialists for their respective work; do not probe charging contacts or modify protective equipment.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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