Share practical access restrictions with the recovery operator and receiving workshop. Vehicle condition alone does not determine the transport plan. Do not improvise towing or movement methods to get the car into a more convenient position.
What to tell us
- Access height and width.
- Wheel condition.
- Current parking arrangement.
Before arranging work
Agree access, arrival condition and assessment scope before travelling or arranging delivery. A workshop needs to know about collision damage, water exposure or a partly dismantled vehicle in advance. A booking enquiry does not confirm that every proposed job is supported.
Ask AXION about this fault. Send the vehicle details and the information above. Please agree an appointment or postal assessment with us before travelling or sending a module.
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